Every Creamery Reliquary is individually assembled by hand, often using vintage findings, delicate filigree, antique treasures, and components that have already lived a life before finding their way to you.

While each piece is carefully inspected before leaving the Creamery, we understand that even the loveliest little things can occasionally need mending.

If a clasp fails, a jump ring comes loose, or a component separates due to a construction defect within 90 days of delivery, we’ll happily repair your reliquary at no cost to you, including shipping.

Simply contact us with your order number and a photograph of the issue, and we’ll arrange its return for repair.

Should your reliquary need a little attention beyond its first 90 days, you’re always welcome to reach out.

We offer repairs whenever possible, with any applicable costs discussed and approved before work begins.

Because many of our pieces contain rare or vintage components, exact replacements may not always be available. In those cases, we’ll work with you to find a suitable solution.

Our care promise covers craftsmanship and component defects, but not accidental damage, improper handling, or ordinary wear.

days of delivery in their original condition. Return shipping for change-of-mind purchases is the buyer’s responsibility.

If your piece arrives damaged or defective, please contact us so we can make it right.

Some things are too lovely to be discarded simply because they need a little mending.